How can I check my transaction record or payment history?
You can check your payment history by clicking on the profile picture and further selecting the invoices option. This would lead you to the payment history option.
How can I deactivate my account?
The process to deactivate your TradiePro account is absolutely seamless. Here is the procedure you need to follow. Go on the account settings option. Find the Delete account tab. Fill in the required fields that include your password, reason for deactivation, and an optional message. Click on the delete account option and you are done.
I have forgotten my password. How can I reset it?
TradiePro makes password reset easy for our users. All you have to do is access the TradiePro account and visit the login page. Click on the reset option and enter your email address. A password reset link will be directed to your email account. You can easily create a new password and start using our…
In what circumstances will TradiePro give out notifications?
TradiePro ensures the users stay informed about the progress of their activities on their platform. The notifications will be extended in order to inform homeowners about confirmation for their job posting notify bid received or message gained confirmation of job completion Or if the dispute has been created. Notifications for Pros will be given to…
How Can I make changes to my TradiePro account settings?
You can make changes to your account settings by clicking on your profile pic which will further lead you to account settings.
My card got charged however, the work hasn’t been started? May I know why?
The amount gets deducted when you accept a bid. You will be redirected to a checkout page from where the payment will be done to the TradiePro trust account. It will be later released to the worker after job completion.
Can I stay assured about my payments on TradiePro?
The payments at TradiePro are secure and protected. We ensure the highest safety on the domains via Digicert SSL certificate. The payments are conducted through stripe.